Housing maintenance and safety Request a council housing repair, keeping your council house safe, adapting your home and handyperson schemes. Make a housing complaint How to make a complaint, what happens when a complaint is lodged, and how to send other feedback. Using the MyHome portal Using the MyHome portal is the easiest way to manage your council tenancy online. With it you can: Tenant engagement Get involved with our tenant engagement community and help shape what we do and how we do it. Your council tenancy agreement Tenancy types, your rights, mutual exchange, right to buy, our responsibilities to you. Mutual council home exchange Finding a home, how to apply and rejected applications. Contact your local tenancy officer Who to contact and what to do if you are unsure which area your address is part of. Housing service performance reports Browse the most recent documents and find out how we are doing as a housing provider. Social housing policies and regulatory information Policy documents, about the Regulator of Social Housing, responsible officers, Housing Ombudsman Service.