Your rights
You can live in your home without interference from us for the length of your tenancy as long as you (and your friends, relatives and any other person living in or visiting your home) follow the conditions of your tenancy agreement
An exception to the above is if our employees, contractors, or subcontractors need to come into your home as a condition of your tenancy agreement, to ensure you are complying with the terms of this agreement, or to adhere to our health and safety regulations as your landlord.
You have a right to information from us about your tenancy and about our repairing obligations, our policies and procedures on tenant consultation, housing allocation, rehousing, mutual exchanges, tenancy transfers and our performance as a landlord.
If you pass away while you are a secure tenant, your tenancy can pass to your spouse or civil partner, as long as they occupy the property as their only or principal home at the time of your death.
If you are a secure tenant you have the right to take in a lodger as long as the property does not become overcrowded and you must notify all the relevant authorities including the council that administer any benefits you are claiming.
You cannot be evicted without obtaining a court order – which can be obtained for legal reasons such as rent arrears or antisocial behaviour. You will be given notice in writing explaining why.
If there is a disagreement about the conditions of your tenancy which we cannot sort out with you, the court has the power to make the final decision.
You have the legal right to have certain types of repairs, known as qualifying repairs, carried out in specific timescales.