What are cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
How we use cookies
This website uses cookies to understand how visitors use our site so we can improve it. We use Google Analytics to collect anonymous information about how people navigate and interact with our pages.
You can control whether cookies are set through our cookie consent manager, which appears when you first visit the site.
Cookies we use
Klaro consent management cookie
We use Klaro, a consent management tool, to remember your cookie preferences. Klaro sets a single cookie to store your choices.
| Cookie name | Purpose | Duration |
|---|---|---|
| klaro | Stores your cookie consent preferences so we can remember your choices when you return to the site | 120 days (default) |
This cookie is strictly necessary for the website to function properly and to respect your privacy choices. It does not track your browsing behaviour.
Google Analytics cookies (set only with your consent)
We use Google Analytics to help us understand how visitors use our website. Google Analytics collects anonymous information such as the number of visitors to the site, where visitors have come from, and the pages they visited.
Google Analytics sets the following cookies:
| Cookie name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users by assigning a randomly generated number | 2 years |
| ga* | Used to persist session state | 2 years |
| _gid | Distinguishes unique users | 24 hours |
| _gat | Used to throttle request rate | 1 minute |
The information collected by Google Analytics is transmitted to and stored by Google. Google's use of this data is governed by the Google Analytics Terms of Service and the Google Privacy Policy.
For more information about Google Analytics cookies, visit Google's information on Analytics cookies.
Web Chat cookies (set only with your consent)
We use Puzzel Web Chat to allow visitors to contact our Customer Services team for support via live chat.
Puzzel Web Chat uses cookies to enable the chat service to stay active and connected as you navigate around our website.
Puzzel Web Chat sets the following cookies:
| Cookie name | Purpose | Duration |
|---|---|---|
| —pzl.rid | A refresh token that allows the chat session to stay active | Until browser closed |
For more information about Puzzel Web Chat cookies, visit Puzzel's information on cookies.
Managing your cookie preferences
When you first visit this website, you'll see a cookie consent banner powered by Klaro!. You can choose to accept or decline Google Analytics cookies.
You can change your cookie preferences at any time by clicking the "Cookie Settings" at the bottom of this page.
Withdrawing consent
If you previously accepted Google Analytics cookies and want to withdraw your consent, you can:
- Click "Cookie Settings" and update your preferences
- Clear your browser's cookies through your browser settings
Cookie Settings
If you wish to change your consent please adjust your cookie preferences.