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Accessibility statement

Accessibility statement for the Newark and Sherwood District Council website.

This accessibility statement applies to www.newark-sherwooddc.gov.uk.

This website is run by Newark and Sherwood District Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA and VoiceOver

We’ve also made the website text as simple as possible to understand.

The AbilityNet website has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. The known accessibility issues on this website include:

  • most older documents are not fully accessible to screen reader software and provide no information on the structure of the document for assistive technologies
  • some map functions are not fully accessible to keyboard users and screen reader software

We recognise that this may present a barrier for users who rely on screen readers and other assistive technologies. We plan to gradually replace documents into a format that can be used by all visitors of our website. 

Feedback and contact information

Contact us if you need information on this website in a different format, including:

  • accessible PDFs
  • large print
  • easy read
  • audio recording
  • braille

Email: customerservices@newark-sherwooddc.gov.uk.
Telephone: 01636 650 000

We’ll consider your request and respond within three working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us:

Email: customerservices@newark-sherwooddc.gov.uk.
Telephone: 01636 650 000

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Newark and Sherwood District Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to certain non-compliances and exemptions listed on this page. 

Non-accessible content

The content listed below is non-accessible for the following reasons. 

Interactive tools and transactions

Some of our interactive forms may be difficult to navigate using a keyboard. Some of our forms are built and hosted through third party software and ‘skinned’ to look like our website. 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Microsoft Word documents. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any new PDFs or Word documents we publish will meet accessibility standards, where possible.

Online maps that are present on our website and are not used for navigational purposes are exempt under the regulations. We use several maps to show planning or other geographical information. If users require an accessible alternative to this information, please contact us:

Email: customerservices@newark-sherwooddc.gov.uk
Telephone: 01636 650 000

What we are doing to improve accessibility

We will be training everyone that creates information for the website in creating accessible content and documents, where documents are still needed.

We will regularly monitor our website for accessibility issues and correct them.

Preparation of this accessibility statement

This statement was prepared on 26 May 2026. It was last reviewed on 26 May 2026.