Get involved with our tenant engagement community and help shape what we do and how we do it.
If you are a Newark and Sherwood District Council tenant or leaseholder and care about your home, where you live and the housing services that you receive, why not help us to improve what we do and how we do it?
Our Tenant Annual Report 2024-25 (PDF, 27mb) provides an overview of the housing services we deliver.
We welcome any comments you may have - your input really does make a difference. You can provide feedback by telephone on 01636 650 000 or email comments@newark-sherwooddc.gov.uk.
If you want to get involved you can either speak informally to a tenant who is already involved or, if you want general advice about what is available at the moment, email our tenant engagement officers at getinvolved@newark-sherwooddc.gov.uk.
Tenant views feed into important decision‑making groups, such as the Tenant Engagement Board, Housing Assurance Board, and the council’s Policy and Performance Improvement Committee
We also have Tenant Champions covering different areas in Newark and Sherwood. Tenant Champions help make sure tenant perspectives are heard on key issues such as building safety.
If you prefer something more hands‑on, you can join one of our specific engagement opportunities, such as:
These roles let you give practical feedback on the services that matter to you.
For people interested in particular issues or topics, our Community Link Groups bring together tenants who want to share ideas, experiences, and solutions.
The Tenant Engagement Board is a group of tenants who work closely with the council to make sure tenant voices genuinely shape housing services.
Members review policies, give feedback on planned changes, and make recommendations to improve the way we deliver services. Their role is to make sure real tenant experiences guide what we do and how we do it.
The Housing Assurance Board is responsible for making sure the council is meeting its legal duties, keeping homes safe, and delivering good‑quality services.
It brings together councillors, senior officers, and tenant representatives to look at performance, safety, complaints, and risks across all housing services.
The board checks that we are doing what we say we will do, holding the service to account, and making sure tenants are treated fairly and consistently.
Tenant Engagement Champions give tenants the opportunity to speak to one another and share their views on their local community with council officers.
More information is available on our Tenant Engagement Champions page including details on how you can get involved.
Our Community Link Groups complement and provide feedback to our Local Influence Network.
More information is available on our Community Link Group page including details of when the next meetings are taking place.
Need to pick up laundry tokens or buggy store coupons? Want to report a repair, raise a concern, or simply ask a question? Our friendly Street Wardens are here to help.
Estate walkabouts are a great way for you to help us keep our communities clean, tidy and problem free. You will meet other tenants, staff members and agencies involved in maintaining acceptable standards in our communities.
View our Tenant Engagement Structure (PDF, 251kb) to see what groups, boards and committees review our housing service.
Our Facebook page keeps Newark and Sherwood District Council tenants informed about tenancy updates, provide opportunities for involvement, and share information regarding upcoming tenant related events in your area.
NSDC Housing Services on Facebook
Our bi-monthly newsletter Tenant Times keep you up to date with the latest information relevant to you and your tenancy with us.
The information will vary in each update but could include information about reporting repairs, different ways to get in touch with us or changes to our services.
Sign up to receive Tenant Times here
You can view previous editions of Tenant Times from the following links: