Tenant Influence and Assurance Board
The Tenant Influence and Assurance Board (TIAB) is a group of tenants who work closely with the council to make sure tenant voices genuinely shape housing services.
Members review policies, give feedback on planned changes, and make recommendations to improve the way we deliver services. Their role is to make sure real tenant experiences guide what we do and how we do it.
The TIAB is responsible for making sure the council is meeting its legal duties, keeping homes safe, and delivering good‑quality services. It brings together councillors, senior officers, and tenant representatives to look at performance, safety, complaints, and risks across all housing services.
The board checks that we are doing what we say we will do, holding the service to account, and making sure tenants are treated fairly and consistently.