Antisocial behaviour

There are different tools and powers we are our partners can use to tackle antisocial behaviour. You can find out more about these in our antisocial behaviour policy.

Go to the antisocial behaviour policy

However, for us to be able to use these powers we need help from you to gather evidence about the antisocial behaviour you are experiencing.

You should keep a diary of incidents as they happen, writing down dates and times and noting the exact sequence of events and exact words used. Contact us if you would like a diary sheet.

Antisocial behaviour service standards

We will:

• acknowledge receipt of reports of ASB within 1-5 working days
• investigate each complaint and take each one seriously
• treat all information given in confidence and in accordance with data protection/GDPR legislation
• ensure our staff are appropriate trained appropriately to provide the correct advice
• respond promptly to urgent/high risk cases
• make contact to discuss the issue and agree a course of action and carry out a risk assessment
• consult and work with our partners and other service providers where necessary
• provide a named officer and contact number throughout the investigation
• maintain contact and provide updates regularly throughout the investigation
• offer appropriate referrals and signposting to support services
• take appropriate enforcement action against individuals engaging in ASB
• communicate clearly with all parties on closure of an investigation
• keep communities informed of what is happing within their neighbourhood through a range of means including social media, newsletters and leaflet distribution where appropriate
• ensure a case review is an option, where an agency has failed to act to curb ongoing ASB directed towards an individual(s)

Contact the police

Some people are afraid to speak to the police, because they fear being identified and targeted. 

Our ASB team will treat your information in confidence, but you should be aware that it may be necessary for us to share the information you provide us with our partners for your complaint to be dealt with more efficiently.

If a crime is in progress or life is in danger, you should dial 999. To report non-urgent anti-social behaviour contact the police on 101.

Tackling hate crime

Actions towards another person which are considered motivated by hostility or prejudice of that person's identity is a hate crime and will be dealt with by the police.

However, we are able to assist with tackling hate crime with the use of the Anti social behaviour crime and policing act 2014 – legislation.gov.uk.

For more information and advice about hate crime and how the police can assist, go to hate crime – Nottinghamshire Police. You can also contact us.

Help for victims of ASB

If you have been a victim of antisocial behaviour and need help to recover, contact Nottinghamshire Victim Care. 

They recognise that people have different needs when trying to recover from an ordeal and offer a range of services and support to help.

You can also request a multi-agency review of your case through the Community Trigger scheme.