Request a council housing repair

Request a council housing repair, what we will repair, repairs you are responsible for, repair timeframes, home improvements.

What we will repair

As your landlord, for council homes we are responsible for fixing:

  • drains, gutters and outside pipes
  • the roof
  • outside doors (including door handles, locks and hinges), window sills, window catches, glazing putties, window frames, and glass (including any necessary outside painting and redecorating)
  • inside doors
  • installations for space and water, heating, sanitation and water, gas and electricity supplies
  • basins, sinks, baths, toilets, flushing systems and waste pipes
  • electric wiring, gas and water pipes
  • shared access areas such as halls, stairways, lifts and passageways

If you have caused the damage you may have to pay for the repair.