How to contact us

How to get in touch online, by email, by telephone, by social media, in person, in an emergency and how to contact a councillor.

Contact us by telephone

You can call us from 9am to 5pm, Monday to Friday:

Telephone: 01636 650 000

Make a telephone payment

You can call our 24-hour dedicated payment line:

Telephone: 01636 650 000

Select the correct option and then enter a billing or reference number. 

Planning application payments

You cannot make planning application payments using the 24-hour service. You can pay over the telephone using a debit or credit card.

Telephone: 01636 650 000