How we can help with domestic abuse

We believe that no person should live in fear of violence or abuse.

Living with domestic abuse can have a long-lasting impact on physical and mental well-being for you and those who live with you.

Our commitment

We will:

provide an environment that is safe and do all we can to ensure you and your family are safe and protected.
listen to you, support you, and believe you without judgement and not make any assumptions about your experiences.
listen to what you need and want, respect your choices, support and empower you to make decisions about your safety and housing security.
give you a voice as we recognise that survivors are the expert in their experiences and we will use this knowledge to inform the development, delivery and improvement of our services and embed good practice.
be open, honest and transparent with you at all times.
use language that is empowering and take the onus of the abuse away from you.
respect and maintain confidentiality, privacy and security of your personal information unless there is a safeguarding concern which we will discuss with you first.
challenge attitudes about domestic abuse and ensure it is spoken about and visible to end the silence and hidden nature of domestic abuse
wear ribbons to show we have been trained on domestic abuse awareness and can help you get the right support, first time, every time