Council leaseholders

Information for council leaseholders including service charges and ways to pay.

We help and support our leaseholders who have bought a flat or maisonette in a council block, or who have leasehold interest. 

As the freeholder, we keep the freehold interest, own the land the property is built on and charge ground rent as part of your service charges. 

Service charges

As the leaseholder, you will be responsible to pay an annual service charge.

Service charges cover all works and services carried out to the building. This includes:

  • day to day repairs
  • maintenance and improvement work
  • cleaning of communal areas

Costs can vary each year, depending on the work that has been carried out during the last 12 months. They may also increase with inflation.

As a leaseholder you only pay a fair share of the overall cost.

Ways to pay

Your bill will be sent to you between May and August every year.

The service charges cover the financial year, from April to March.

If you would like to set up a regular payment plan to pay your bill in instalments, please contact us to arrange this.

Pay online

You can pay your invoice online using our secure payment system. You will need to provide your invoice number as reference.

Start now

Pay by telephone

You can pay with a debit or credit card by using our 24-hour payment line. You will need to provide your invoice number.

01636 650 000

Call this number and select option one, followed by option two, then option seven before providing your invoice number.

Pay at the Post Office

You can pay by cash, cheque or using a debit or credit card at any Post Office.

You must make cheques payable to the Post Office Ltd. Please do not send cheques to Newark and Sherwood District Council.

Find your nearest post office

Pay using a PayPoint

You can pay by cash or debit or credit card at any PayPoint location.

Find your nearest PayPoint store

Pay using Payzone

You can pay by cash or debit or credit card at any Payzone location.

Find your nearest Payzone store

Pay using BACS

You can pay using the Bankers' Automated Clearing System (BACS) by using the following bank details:

Sort code: 30 96 18

Account name: NSDC - Receipts

Account Number: 60707560

Please include your invoice number as the reference.

Leaseholder support and advice

The Leasehold Advisory Service can provide advice about:

  • being a leaseholder
  • becoming a leaseholder
  • your rights regarding major works
Contact us

Customer Services

Office hours

Monday to Friday9am to 5pm
Saturday to SundayClosed

Newark and Sherwood District Council

Newark and Sherwood District Council
Castle House
Great North Road
Nottinghamshire
Newark
NG24 1BY
United Kingdom

53.080524471012, -0.81340134143829